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Return Policy

If you would like to return or exchange your item we have a 7 day return policy. You must send the item back to us within 7 days of receiving it and the item must still be in NEW condition. Please email info@collarsbydesign.com for return instructions. Return shipping is paid for by the customer, but should you decide you'd like to exchange your item we will reship free of charge.

Engraved/personalized and custom items cannot be returned or exchanged and are considered a final sale.